Ze7's Privacy Policy — Your information is completely safe

01. Introduction

Ze7 (https://ze7.app) is a trusted online gaming platform offering casino games, slots, Sports Betting, and more for players in Bangladesh. This Privacy Policy explains how ze7 handles your personal information.

Ze7's Privacy Policy is built in accordance with international data protection standards. By accessing the platform or creating an account, you agree to this Privacy Policy. If you have any questions, our support team is always ready to help.

Ze7 believes users should have full control over their own data. That is why we collect only what is necessary and handle it with complete transparency.

02. What Information We Collect

Ze7 may collect the following types of information:

03. How Your Information Is Used

Ze7 uses your information solely for the following purposes — nothing else:

• Account Management: To verify registration, login, and identity confirmation.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Service: To resolve your complaints or queries promptly.
• Fraud Prevention: To identify and prevent suspicious activity.
• Legal Obligations: To meet regulatory and compliance requirements.
• Service Improvement: Statistical analysis to improve your experience.
• Responsible Gaming: Helps identify unusual gaming patterns and offer appropriate support.
• Promotional Communications: To inform you about bonuses and offers (with your consent).

Ze7 never sells or rents your data to marketing companies. Any breach of this Privacy Policy is addressed immediately.

04. Cookies & Tracking Technologies

The ze7 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: Monitors site speed and usage patterns.
• Functionality Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Helps improve our services — fully anonymized.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some ze7 features.

05. Data Sharing Policy

The cornerstone of ze7's Privacy Policy is that your data is never sold to third parties. However, information may be shared in the limited circumstances outlined below:

• Payment Processors: To process transactions through payment gateways such as bKash, Nagad, and Rocket. These providers operate under their own strict privacy policies.
• Law Enforcement Agencies: Upon a valid court order or regulatory request, strictly where required by law.
• Technology Service Providers: For server hosting and security services, under strict confidentiality agreements.
• Anti-Fraud Organizations: With industry-standard partners to detect and prevent fraudulent activity.

Outside of the cases listed above, ze7 will never share your personal information with any external party under any circumstances.

06. Security Measures

Ze7 protects your data using industry-leading security technology. Our security infrastructure operates on the following layers:

• 256-bit SSL/TLS Encryption: All communication between you and our servers is secured with banking-grade encryption.
• Two-Factor Authentication (2FA): An added layer of security available during login.
• Encrypted Database: All sensitive data stored on servers is kept in encrypted form.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Real-Time Monitoring: Systems in place to detect suspicious activity in real time.
• Firewall Protection: Advanced measures to prevent unauthorized access to servers.

07. Data Retention Period

Ze7 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account Information: For the duration of account activity and 5 years after closure (for legal compliance).
• Transaction Records: A minimum of 5 years as required by financial regulatory rules.
• KYC Documents: Following verification, in accordance with regulatory guidelines.
• Gaming Logs: Up to 2 years for dispute resolution purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; others last 30–365 days.

Once the retention period expires, ze7 securely deletes or permanently anonymizes your data — ensuring it can never be re-identified.

08. Your Rights

Under ze7's Privacy Policy, you have the following rights over your personal data. To exercise any of these rights, contact ze7 Support:

09. Children's Privacy

Ze7 is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is mandatory at registration.

If a minor has created an account using false information, ze7 will close that account and delete all collected data as soon as this comes to our attention. If you are aware of such a case, please notify our support team immediately.

10. Changes to Privacy Policy

Ze7 may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or through the platform.

• The date of any update will always be shown at the top of this page.
• Continued use of ze7 after any changes constitutes acceptance of the updated policy.
• Contact support if you need a previous version.

11. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact ze7's data protection team:

• Email: [email protected]
• Support: ze7.app Live Chat Support (24/7)
• Response Time: Usually within 1–3 business days